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Project Management Question Bank
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Question:

An e-mail is forwarded to you highlighting conflict between two team members. Which conflict resolution technique would you use?
  1. Forcing
  2. Compromising
  3. Avoiding
  4. Confronting






Q2. Recently, a junior team member has challenged the project management approach since not all requirements identified during the Collect Requirements process were documented in the project scope statement. You are the project manager, what should you do first?

  1. Remove the junior team member from the team as this is a disciplinary issue.
  2. Analyze the objection and determine if the requirements were deliberately dropped during the Define Scope process.
  3. Engage the project sponsor to resolve the issue.
  4. Accept your mistake and include the missed requirements.
Correct Answer

Q3. A project manager approaches you to understand the Work Breakdown Structure (WBS) in better detail. You tell her that:

  1. The WBS is a detailed project plan and includes the effort, resources, and dates on which the tasks for the project are complete.
  2. The WBS is a task-oriented decomposition of work that identifies each task and the resource required to accomplish the task.
  3. The WBS is a deliverable-oriented hierarchical decomposition of the work the project team must accomplish to meet project objectives.
  4. The WBS is a Gantt chart that contains details about the project deliverables the project team must do.
Correct Answer

Q4. Work Performance Data is an important input to the Control Procurements process. Which of the following is not a component of Work Performance Data?

  1. Data regarding supplier’s conformance to quality standards
  2. Data on completed deliverables
  3. Data regarding incurred or committed costs on each supplier contract
  4. Data on supplier invoices and respective payments
Correct Answer

Q5. You have a team of engineers working on your project. Two of the engineers have frequent disagreements. You ask them to resolve their differences through a discussion. However, that does not yield any results. Subsequently, you intervene, and based on your analysis of the situation, you suggest some changes in the way they work with each other. This still does not yield results, and you find that the project schedule is beginning to suffer. What is your next course of action?

  1. Take disciplinary action, if required, since the needs of the project are not being met.
  2. Don't do anything. Differences of opinion among the team members are a healthy situation.
  3. Speak to the two team members and ask them to resolve their conflict amicably.
  4. Ensure that they work in different shifts so that they don't clash with each other.
Correct Answer

Q6. Negotiations between two parties are becoming complex, so Party A makes some notes that both parties sign. However, when the work is being done, Party B claims that they are not required to provide an item they both agreed to during negotiations, because it was not include in the subsequent contract. In this case, Party B is:

  1. Incorrect, because both parties must comply with what they agreed upon.
  2. Correct, because there was an offer
  3. Generally correct, because both parties are only required to perform what is in the contract
  4. Generally incorrect, because all agreements must be upheld.
Correct Answer

Q7. You are planning a project. The functional managers will not commit any particular people to your project, because it will not begin for a few months. All of the following methods could be used to handle this situation EXCEPT:

  1. Use the average productivity factor for each department.
  2. Use the average daily rate of the resource in each department times the number of resource needed of each resource type.
  3. Use the results of the Delphi Technique for the number of hours.
  4. Use the average probability of successful completion multiplied by the number of resource needed each day.
Correct Answer

Q8. All of the following are purposes of the project charter EXCEPT:

  1. It establishes the project.
  2. It identifies the product acceptance criteria
  3. It gives the project manager authority
  4. It includes stakeholders’ requirements
Correct Answer

Q9. Which of the following is not an example of data that may be presented in a performance report?

  1. Earned value
  2. Quality metrics
  3. Schedule variance
  4. Project charter
Correct Answer

Q10. Kelly is part of a project management office (PMO). Her office is responsible for the centralized and coordinated management of 18 projects. Each project has its own project manager. Which of the following will not typically be a responsibility of her PMO?

  1. Coaching, mentoring, training, and oversight
  2. Development of a detailed description of each project and the product it produces
  3. Managing shared resources across all the projects administered by the PMO
  4. Developing and managing project policies
Correct Answer










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